{"id":230961,"date":"2023-07-25T11:04:44","date_gmt":"2023-07-25T09:04:44","guid":{"rendered":"https:\/\/najnaj.eu\/terms-of-use\/"},"modified":"2026-08-02T17:07:23","modified_gmt":"2026-08-02T15:07:23","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/najnaj.eu\/en\/terms-of-use\/","title":{"rendered":"General Terms and Conditions of Purchase and Business"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Content:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>GENERAL INFORMATION<\/li>\n\n\n\n<li>CUSTOMER<\/li>\n\n\n\n<li>ONLINE SHOP<\/li>\n\n\n\n<li>PRICES<\/li>\n\n\n\n<li>PRODUCT IMAGES AND INFORMATION<\/li>\n\n\n\n<li>ORDER<\/li>\n\n\n\n<li>PAYMENT METHOD<\/li>\n\n\n\n<li>DELIVERY<\/li>\n\n\n\n<li>RIGHT TO TERMINATE THE SALES CONTRACT<\/li>\n\n\n\n<li>COMPLAINTS<\/li>\n\n\n\n<li>WARRANTY AND SERVICE<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1.<\/strong><strong>SPLO\u0160NE INFORMACIJE<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mikroedra d.o.o., za trgovinu i usluge<br>Adresa: Radni\u010dka cesta 34a, 10000 Zagreb<br>Info telefon: +385 14822 132<br>*Cijena poziva i obra\u010dunska jedinica za pozive napla\u0107uje se po cijeni poziva prema fiksnim mre\u017eama telekomunikacijskog operatera Kupaca<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">OIB: 05257771514<br>MB: 02563797<br>Porezni broj: HR05257771514<br>Mail adresa: info@mikroedra.com<a href=\"mailto:info@mikroedra.com\"><u><br><\/u><\/a>IBAN Zagreba\u010dka banka: HR3123600001102104985<br>Osobe ovla\u0161tene za zastupanje: Luka Mihaljevi\u0107, Neda Zubovi\u0107 Mihaljevi\u0107<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Uvjeti kori\u0161tenja propisuju uvjete i pravila za Kupce i odnose se na kori\u0161tenje svih Internetskih stranica kojima upravlja i koji su pod vlasni\u0161tvom tvrtke Mikroedra d.o.o.&nbsp;(najnaj.eu, baobaby.eu, besafe.hr, ergobaby.hr, icandyworld.com.hr).&nbsp;Kori\u0161tenjem Internetske stranice Kupci iskazuju da se sla\u017eu s ovim Op\u0107im uvjetima poslovanja te pristaju na kori\u0161tenje Internetskih stranica u skladu s njima. Kupac je osobno odgovoran za za\u0161titu povjerljivosti zaporki, na mjestima gdje one kao takve postoje. Kupac je upoznat sa \u010dinjenicom da ponekad dolazi do prekida usluga, ili do doga\u0111aja koji su izvan kontrole tvrtke Mikroedra d.o.o. (dalje u tekstu \u201eMikroedra\u201c) te prihva\u0107a da tvrtka Mikroedra nije odgovorna za bilo kakav gubitak podataka do kojeg mo\u017ee do\u0107i za vrijeme prijenosa informacija na Internetu. Kupac se sla\u017ee i prihva\u0107a da pristup Internetskim stranicama ponekad mo\u017ee biti u prekidu, privremeno nedostupan ili isklju\u010den.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mikroedra reserves the right to modify or discontinue any segment of its business at any time, including, without limitation, content, availability periods, and equipment required to access or use the website. Mikroedra may cease sending any part of information, or any type of information, may change or discontinue any method of data transmission, and may change data transmission speeds as well as any other characteristics thereof. Mikroedra reserves the right at any time, and without prior notice, if it deems necessary, to abolish or modify any of the General Terms and Conditions of Business and Use and\/or the Privacy Statement set forth herein. Continued use of the Website after the publication online of new, amended General Terms and Conditions of Business and Use or the Privacy Statement shall be deemed as the Buyer&#8217;s acceptance of the changes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All mutual communication and interaction conducted through this Website must comply with these General Terms and Conditions of Business and Use. Users may not publish or transmit through this Website any materials that threaten or in any way violate the rights of others, any material that is by its nature unlawful, threatening, offensive, that infringes upon or threatens privacy, that incites unlawful activities, or otherwise violates any regulation, and that, without the express, prior, written approval of Mikroedra, contains advertising or an offer of anyone&#8217;s products and services. The End Buyer may not use this Website for advertising or conducting any commercial, religious, political, or non-commercial promotion.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupac potvr\u0111uje da su sve diskusije,&nbsp;ocjene, komentari i privatne poruke objavljene na Internetskim stranicama kojima upravlja i koje su pod vlasni\u0161tvom tvrtke Mikroedra d.o.o. i stranicama dru\u0161tvenih mre\u017ea, javne a ne privatne prirode, i da stoga djelatnici tvrtke Mikroedre mogu nadzirati opisane komunikacije Kupaca bez njihovog znanja i eksplicitnog dopu\u0161tenja. Mikroedra mo\u017ee raskinuti poslovni odnos s bilo kojim svojim Kupcem u bilo kojem trenutku. Mikroedra zadr\u017eava pravo trenutno ukinuti bilo koje zaporke, ili korisni\u010dke ra\u010dune Kupaca u slu\u010daju bilo kakvog pona\u0161anja Kupaca koje Mikroedra, prema svojoj diskrecijskoj ocjeni, smatra neprihvatljivim, kao i u svakom slu\u010daju nepo\u0161tivanja Op\u0107ih uvjeta poslovanja i kori\u0161tenja od strane Kupaca.Kupci&nbsp;preuzimaju odgovornost za svaku \u0161tetu koja je posljedica kr\u0161enja nekog prava ili za drugu vrstu \u0161tete koja bi iz toga mogla proizi\u0107i.<strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupec je dol\u017ean preveriti veljavne Pogoje pred vsakim nakupom. Ti Pogoji so uporabnikom storitev kadarkoli dostopni na na\u010din, ki jim omogo\u010da njihovo shranjevanje, ponovno uporabo in reproduciranje. Ti Pogoji in dolo\u010dila se \u0161tejejo za sestavni del vsake Kupoprodajne pogodbe, sklenjene med prodajalcem in Kupcem prek Spletne trgovine <strong>.<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2.<\/strong><strong>KUPEC<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The buyer of a product is any natural person who purchases products through the online store in the manner regulated by these General Terms and Conditions of Business, i.e., who selects at least one product, places it in the shopping cart, and pays using one of the payment methods available on the pages managed by and owned by the company Mikroedra.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Svi Kupci&nbsp;obavezni su koristiti usluge na ovim internet stranicama u skladu s njihovom namjenom i ovim uvjetima te uobi\u010dajenim pravilima pona\u0161anja na internetu. U postupku naru\u010divanja i prilikom kori\u0161tenja drugih usluga gdje se tra\u017ei unos podataka korisnik je obavezan unositi to\u010dne podatke.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupac mo\u017ee biti samo punoljetna i poslovno sposobna osoba. Ugovor u ime i za ra\u010dun maloljetnika i potpuno poslovno nesposobne osobe mogu zaklju\u010diti njihovi zakonski zastupnici ili skrbnici. Djelomi\u010dno poslovno sposobne osobe ugovor mogu zaklju\u010diti samo uz suglasnost njihovog zakonskog zastupnika ili skrbnika. Za postupanje suprotno ovoj odredbi prodavatelj&nbsp;ne snosi nikakvu odgovornost.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3.<\/strong><strong>SPLETNA TRGOVINA<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The online store is open every day, 24 hours a day. We reserve the right to suspend the sale of some or all products for a definite or indefinite period, or to restrict or completely disable access to the online store pages for a definite or indefinite period. We have the option to cancel an order due to an obvious error in the online store (e.g. a visibly incorrect price).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Davanje osobnih podatka je odluka korisnika koji mo\u017ee, no i ne mora koristiti pogodnosti na\u0161e tvrtke. Ukoliko korisnik odlu\u010di ne pru\u017eiti podatke potrebne za odre\u0111enu aktivnost,&nbsp;aktivnost ne\u0107e mo\u0107i biti provedena.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ve\u010d o zbiranju in uporabi osebnih podatkov preberite <a href=\"https:\/\/najnaj.eu\/izjava-o-privatnosti-eu\/\">tukaj<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4.<\/strong><strong>CENE<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prikazane cijene proizvoda su u eurima, bez tro\u0161kova dostave i s uklju\u010denim&nbsp;&nbsp;PDVom&nbsp;te&nbsp;vrijede isklju\u010divo u trenutku kupnje putem&nbsp;&nbsp;interneta.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prodavatelj&nbsp;je du\u017ean istaknuti cijenu koju primjenjuje tijekom trajanja prodaje i najni\u017eu cijenu koju je primjenjivao za istu robu tijekom razdoblja od 30 dana prije provo\u0111enja posebnog oblika prodaje.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5.<\/strong><strong>SLIKE IN INFORMACIJE O IZDELKIH<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Slike i opisi ne moraju nu\u017eno biti identi\u010dni proizvodu.<strong>&nbsp;<\/strong>Prodavatelj&nbsp;ne daje jamstvo ili pravo prigovora u pogledu to\u010dnosti i potpunosti bilo kojih materijala koji se nalaze na njegovim&nbsp;internetskim stranicama te se ne smatra odgovornim za eventualne posljedice koje mogu nastati zbog druga\u010dijeg tuma\u010denja materijala na ovim internetskim stranicama. Odstupanja u dimenziji, boji i\/ili obliku koja su uobi\u010dajena na tr\u017ei\u0161tu ostaju pridr\u017eana. Isto tako pridr\u017eana su i uobi\u010dajena odstupanja kod tekstila (npr. dekoracija i materijal proizvoda) i s obzirom na sitna odstupanja u izvedbi u odnosu na uzorke materijala, posebno u vezi s tonom boje, jer su uzorci odnosno modeli kupcu prikazani samo u svrhu informiranja i pribli\u017enog odre\u0111ivanja karakteristike robe, bez jam\u010denja jednakosti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6.<\/strong><strong>NARO\u010cILO<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prije sklapanja ugovora na daljinu ili izvan njegovih poslovnih prostorija&nbsp;prodavatelj treba&nbsp;obavijestiti&nbsp;Kupca&nbsp;o svemu \u0161to mu je potrebno da bi donio informiranu obavijest o kupnji.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When making a purchase, the Buyer will be offered acceptance of these General Terms of Use, the acceptance of which is a prerequisite for using the services of any of the websites owned and operated by Mikroedra. Products the Buyer wishes to purchase on one of the websites operated and\/or owned by Mikroedra are added to the cart. The Buyer has the option to review the selected products at any time. Confirmation of the product selection from the cart is done by clicking &#8220;Payment&#8221;. After that, it is necessary to select a delivery address and a payment method. By clicking the &#8220;Place Order&#8221; button, you complete your order. Subsequent issuance of an R1 invoice is not possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nakon zaprimanja narud\u017ebe, Kupac prima&nbsp;obavijest od strane na\u0161e internetske stranice e-mailom da je narud\u017eba zaprimljena. Ovaj proces je jednako va\u017ee\u0107i&nbsp;za sve internetske stranice koje su pod vlasni\u0161tvom i\/ili njima upravlja Mikroedra.&nbsp;Ako neki proizvod, unato\u010d pa\u017eljivom planiranju i organizaciji, nije mogu\u0107e isporu\u010diti pravovremeno ili uop\u0107e, korisnik \u0107e biti o tome informiran i konzultiran o drugim mogu\u0107nostima.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kupoprodajni ugovor izme\u0111u internetskih stranica koje su pod vlasni\u0161tvom i\/ili kojima upravlja Mikroedra&nbsp;i kupca,&nbsp;sklopljen je u trenutku kada Kupac primi&nbsp;e-mail o potvrdi narud\u017ebe.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><br><\/strong><strong>7.<\/strong><strong>PAYMENT METHOD<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pla\u0107anje je mogu\u0107e jednokratno Mastercard i Visa&nbsp;karticama te putem Keks Pay aplikacije, kao i&nbsp;Aircash i Box now na\u010dinima pla\u0107anja.Pla\u0107anje se izvr\u0161ava putem myPOS sustava koji daje potpunu za\u0161titu i sigurnost podataka prilikom nov\u010danih transakcija putem Interneta<strong>.<\/strong>Tako\u0111er je za kupce iz Hrvatske dostupno pla\u0107anje pouze\u0107em.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8.<\/strong><strong>DELIVERY<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dostava se izvr\u0161ava putem dostavne slu\u017ebe. Osobno preuzimanje nije mogu\u0107e. Dostava se vr\u0161i u zemljama EU u kojima je tvrtka Mikroedra distributer. Iznos dostave ovisi o zemlji i lokaciji isporuke, ali je za svaku zemlju pojedina\u010dno uvijek fiksan i na taj iznos ne utje\u010de koli\u010dina kupljenih proizvoda <strong>niti<\/strong>&nbsp;iznos narud\u017ebe&nbsp;osim u slu\u010daju kada je definirana gratis isporuka za narud\u017ebu ve\u0107u od definiranog iznosa. Rok isporuke je od 2 do 6 radnih dana (ovisno o zemlji i lokaciji isporuke) od trenutka predaje po\u0161iljke na dostavu. Vi\u0161e o uvjetima dostave pro\u010ditajte <a href=\"https:\/\/najnaj.eu\/dostava\/\">ovdje<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"jednostrani-raskid-ugovora\">Kupac je obavezan o\u0161te\u0107enja nastala pri transportu i isporuci prijaviti najkasnije u roku pet dana od dana primitka po\u0161iljke slanjem e-poruke&nbsp;na <a href=\"mailto:info@najnaj.eu\"><u>info@najnaj.eu<\/u><\/a>&nbsp;&nbsp;s brojem narud\u017ebe, kratkim opisom i slikom o\u0161te\u0107enja.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. PRAVICA DO ENOSTRANSKEGA ODSTOPA OD KUPOPRODAJNE POGODBE<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with the Consumer Protection Act, consumer Buyers have the right to unilateral termination of the sales contract, i.e. the return of goods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to the Regulation on the content and form of the notice on the consumer&#8217;s right to unilateral termination of contracts concluded at a distance and contracts concluded outside business premises, the following provisions apply:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.1. Ra\u010dunanje roka za enostranski odstop od pogodbe<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The deadline for unilateral termination is 14 days from the day on which the goods that are the subject of the contract were delivered into the possession of you or a third party designated by you, other than the carrier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise your right to unilateral termination of this Contract, you must notify us of your decision before the expiry of the deadline in one of the following ways:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>a) Samodejni odstop od pogodbe prek spletne trgovine <\/strong>\u2013 Najenostavnej\u0161i na\u010din odstopa od pogodbe je prek na\u0161e spletne trgovine. Odstop lahko spro\u017eite neposredno s strani svojega uporabni\u0161kega ra\u010duna ali prek strani <a href=\"https:\/\/najnaj.eu\/raskid-ugovora\/\" target=\"_blank\" rel=\"noreferrer noopener\">Odstop od pogodbe<\/a>. Ko potrdite odstop, se Va\u0161a zahteva samodejno evidentira pri nas, Vi pa boste o prejemu zahteve prejeli potrditev.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>b) Nedvoumna izjava (po\u0161ta ali e-po\u0161ta)<\/strong> \u2013 Odstop lahko zahtevate tudi z nedvoumno izjavo, poslano po po\u0161ti ali elektronski po\u0161ti, v kateri navedete svoje ime in priimek, naslov, telefonsko \u0161tevilko ali naslov elektronske po\u0161te. Pri tem lahko uporabite tudi prilo\u017een vzorec obrazca za enostranski odstop od pogodbe;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>VZOREC OBRAZCA ZA ENOSTRANSKO ODSTOPITEV OD POGODBE<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Name, surname and address of the Buyer ____________________<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Recipient of the unilateral contract termination: Mikroedra d.o.o., Radni\u010dka cesta 34a, 10000 Zagreb, HR<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I _____________________ hereby declare that I unilaterally terminate the Sales Agreement for the following<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">goods______________________________, ordered\/received on ______________________<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>\u2013 potpis Kupca &nbsp;(samo ako se ovaj obrazac ispunjava na papiru),<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.2 Odstop od pogodbe zaradi neizpolnitve pogodbe v roku<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The buyer has the right to terminate the contract without first granting an additional period for performance if the circumstances of the case indicate that the seller will not be able to fulfil the contract even within an additional period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.3. Vra\u010dilo vpla\u010danega zneska<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will issue the refund within a maximum of 7 days from the date of receiving the returned goods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.4. Vra\u010dilo blaga<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is considered that you have fulfilled your obligation on time if, before the expiry of the above-mentioned deadline, you send or hand over the goods to us, or to a person we have authorised to receive the goods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.5. Stro\u0161ki vra\u010dila blaga<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The customer bears the direct costs of returning the goods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.6. Odgovornost Kupca za zmanj\u0161anje vrednosti blaga<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You are responsible for any diminished value of the goods resulting from the handling of the goods, other than what was necessary to establish the nature, characteristics and functionality of the goods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9.7. Izklju\u010ditev pravice do enostranskega odstopa od pogodbe<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to the Consumer Protection Act, the consumer does not have the right to unilateral termination of the contract if:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. a service contract that the seller has fully performed, and the performance began with the express prior consent of the consumer and with their confirmation that they are aware of the fact that they will lose the right to unilateral termination of the contract under this section if the service is fully performed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. the subject of the contract is sealed goods which, for health or hygiene reasons, are not suitable for return if they were unsealed after delivery<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. the subject of the contract is goods which, due to their nature, have become inseparably mixed with other items after delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">4. the subject of the contract is goods made to the consumer&#8217;s specification or personal requirements, i.e. personalised products (e.g. bottles with engraving).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. COMPLAINTS<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The seller is liable for material defects of the goods sold on its pages in accordance with the applicable regulations, in particular the Obligations Act of the Republic of Croatia and the Consumer Protection Act.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ordered products are packed so as not to be damaged during normal handling. The Buyer is obliged to inspect the received goods in the usual manner upon taking delivery. The Buyer is obliged to notify the Seller without delay of any missing quantities of goods or incorrectly delivered goods, providing precise details of the missing or incorrectly delivered goods. Otherwise, it shall be deemed that the ordered goods were delivered in the ordered quantity. The Buyer may notify the Seller by e-mail, online communication tools or the telephone number stated at the very beginning of the Terms and Conditions of the webshop. The Seller undertakes to respond to the Buyer&#8217;s complaint within 15 days from the date of receipt of the complaint, clearly stating whether the Buyer&#8217;s complaint is accepted as justified.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you fail to collect or refuse to receive the products you have ordered from the seller without a valid reason, the seller reserves the right to claim reimbursement of the costs incurred. The seller is liable for material defects in the goods that existed at the time the risk passed to the Buyer, regardless of whether the seller was aware of them. A defect that appears within one year from the date of purchase of the product is presumed to have existed at the time of purchase \u2014 unless the seller proves otherwise or the contrary arises from the nature of the item or the nature of the defect. The rights of the Buyer who has notified the seller of the existence of a defect in a timely manner shall expire after two years, calculated from the date the notification was sent to the seller, unless the seller&#8217;s fraud prevented the Buyer from exercising those rights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can submit a complaint via the form at: https:\/\/najnaj.eu\/povrati-zamjene-i-reklamacije\/<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>11. GARANCIJA IN SERVIS<\/strong><strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Uvjeti vezani za jamstvo te servis proizvoda koji se prodaju putem web shopa prodavatelja, sukladni su sa Zakonom o obveznim odnosima. Kad je prodavatelj predao Kupcu jamstveni (garancijski) list kojim proizvo\u0111a\u010d jam\u010di ispravnost proizvoda u tijeku odre\u0111enog vremena, ra\u010dunaju\u0107i od predaje proizvoda &nbsp;Kupcu, Kupac mo\u017ee, ako proizvod nije ispravan, zahtijevati kako od prodavatelja tako i od proizvo\u0111a\u010da da proizvod popravi u razumnom roku ili ako to ne u\u010dini da mu umjesto njega preda proizvod koji je ispravan. Ova pravila ne isklju\u010duju primjenu pravila o odgovornosti prodavatelja za nedostatke proizvoda. Kupac mo\u017ee zbog neispravnosti proizvoda zahtijevati od prodavatelja, odnosno od proizvo\u0111a\u010da popravak u tijeku jamstvenog roka, bez obzira na to kad se nedostatak pojavio. Kupac proizvoda, ako ga je mogu\u0107e popraviti, nema pravo sam birati \u017eeli li zamjenski proizvod ili popravak proizvoda. Prodavatelj\/proizvo\u0111a\u010d du\u017ean je o svom tro\u0161ku prenijeti proizvod do lokacije servisa, odnosno zamijeniti proizvod, te popravljen odnosno zamjenjen proizvod vratiti Kupcu. Za to vrijeme prodavatelj\/ proizvo\u0111a\u010d snosi rizik za o\u0161te\u0107enje proizvoda. Prodavatelj se obvezuje da \u0107e izvr\u0161iti popravak u razumnom roku sukladno Zakonu o obveznim odnosima. Za postupak vje\u0161ta\u010denja robe koju Kupac &nbsp;zbog manjkavosti reklamira, prodavatelj pla\u0107a samo predujam, dok se ostatak pla\u0107a kada se utvrdi je li za gre\u0161ku kriv prodavatelj ili Kupac. Za usluge popravaka i odr\u017eavanja proizvoda, ako je vrijednost usluge ve\u0107a od 66,36 EUR, prodavatelj je du\u017ean Kupcu ispostaviti pismenu ponudu ili ponudu evidentiranu na nekom drugom trajnom mediju s opisom radova te primjerima potrebnog materijala i dijelova za popravak.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a product warranty is stated in our online store, it is valid for the duration of the specified period, counting from the delivery of the product to the buyer. The individual warranty refers to the technical correctness of the product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ti Splo\u0161ni pogoji so v veljavi in se uporabljajo od 24. 01. 2025.<\/strong><strong><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Content: 1.SPLO\u0160NE INFORMACIJE Mikroedra d.o.o., za trgovinu i uslugeAdresa: Radni\u010dka cesta 34a, 10000 ZagrebInfo telefon: +385 14822 132*Cijena poziva i obra\u010dunska jedinica za pozive napla\u0107uje se po cijeni poziva prema [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-230961","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>General Terms and Conditions of Purchase and Business - NajNaj.eu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/najnaj.eu\/en\/terms-of-use\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Terms and Conditions of Purchase and Business\" \/>\n<meta property=\"og:description\" content=\"Content: 1.SPLO\u0160NE INFORMACIJE Mikroedra d.o.o., za trgovinu i uslugeAdresa: Radni\u010dka cesta 34a, 10000 ZagrebInfo telefon: +385 14822 132*Cijena poziva i obra\u010dunska jedinica za pozive napla\u0107uje se po cijeni poziva prema [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/najnaj.eu\/en\/terms-of-use\/\" \/>\n<meta property=\"og:site_name\" content=\"NajNaj.eu\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/web.facebook.com\/najnaj.eu\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-02T15:07:23+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"15 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/terms-of-use\\\/\",\"url\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/terms-of-use\\\/\",\"name\":\"General Terms and Conditions of Purchase and Business - NajNaj.eu\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/#website\"},\"datePublished\":\"2023-07-25T09:04:44+00:00\",\"dateModified\":\"2026-08-02T15:07:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/terms-of-use\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/najnaj.eu\\\/en\\\/terms-of-use\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/terms-of-use\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Po\u010detna stranica\",\"item\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"General terms and conditions of purchase and business\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/\",\"name\":\"NajNaj.eu\",\"description\":\"Za najva\u017enije!\",\"publisher\":{\"@id\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/#organization\",\"name\":\"NajNaj.eu\",\"url\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/najnaj.eu\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/logo_Najnaj_2023.svg\",\"contentUrl\":\"https:\\\/\\\/najnaj.eu\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/logo_Najnaj_2023.svg\",\"width\":501,\"height\":278,\"caption\":\"NajNaj.eu\"},\"image\":{\"@id\":\"https:\\\/\\\/najnaj.eu\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/web.facebook.com\\\/najnaj.eu\\\/\",\"https:\\\/\\\/www.instagram.com\\\/najnaj.eu\\\/\",\"https:\\\/\\\/www.tiktok.com\\\/@najnaj.eu\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"General Terms and Conditions of Purchase and Business - NajNaj.eu","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/najnaj.eu\/en\/terms-of-use\/","og_locale":"en_US","og_type":"article","og_title":"General Terms and Conditions of Purchase and Business","og_description":"Content: 1.SPLO\u0160NE INFORMACIJE Mikroedra d.o.o., za trgovinu i uslugeAdresa: Radni\u010dka cesta 34a, 10000 ZagrebInfo telefon: +385 14822 132*Cijena poziva i obra\u010dunska jedinica za pozive napla\u0107uje se po cijeni poziva prema [&hellip;]","og_url":"https:\/\/najnaj.eu\/en\/terms-of-use\/","og_site_name":"NajNaj.eu","article_publisher":"https:\/\/web.facebook.com\/najnaj.eu\/","article_modified_time":"2026-08-02T15:07:23+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"15 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/najnaj.eu\/en\/terms-of-use\/","url":"https:\/\/najnaj.eu\/en\/terms-of-use\/","name":"General Terms and Conditions of Purchase and Business - NajNaj.eu","isPartOf":{"@id":"https:\/\/najnaj.eu\/en\/#website"},"datePublished":"2023-07-25T09:04:44+00:00","dateModified":"2026-08-02T15:07:23+00:00","breadcrumb":{"@id":"https:\/\/najnaj.eu\/en\/terms-of-use\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/najnaj.eu\/en\/terms-of-use\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/najnaj.eu\/en\/terms-of-use\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Po\u010detna stranica","item":"https:\/\/najnaj.eu\/en\/"},{"@type":"ListItem","position":2,"name":"General terms and conditions of purchase and business"}]},{"@type":"WebSite","@id":"https:\/\/najnaj.eu\/en\/#website","url":"https:\/\/najnaj.eu\/en\/","name":"NajNaj.eu","description":"Za najva\u017enije!","publisher":{"@id":"https:\/\/najnaj.eu\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/najnaj.eu\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/najnaj.eu\/en\/#organization","name":"NajNaj.eu","url":"https:\/\/najnaj.eu\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/najnaj.eu\/en\/#\/schema\/logo\/image\/","url":"https:\/\/najnaj.eu\/wp-content\/uploads\/2023\/09\/logo_Najnaj_2023.svg","contentUrl":"https:\/\/najnaj.eu\/wp-content\/uploads\/2023\/09\/logo_Najnaj_2023.svg","width":501,"height":278,"caption":"NajNaj.eu"},"image":{"@id":"https:\/\/najnaj.eu\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/web.facebook.com\/najnaj.eu\/","https:\/\/www.instagram.com\/najnaj.eu\/","https:\/\/www.tiktok.com\/@najnaj.eu"]}]}},"_links":{"self":[{"href":"https:\/\/najnaj.eu\/en\/wp-json\/wp\/v2\/pages\/230961","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/najnaj.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/najnaj.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/najnaj.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/najnaj.eu\/en\/wp-json\/wp\/v2\/comments?post=230961"}],"version-history":[{"count":0,"href":"https:\/\/najnaj.eu\/en\/wp-json\/wp\/v2\/pages\/230961\/revisions"}],"wp:attachment":[{"href":"https:\/\/najnaj.eu\/en\/wp-json\/wp\/v2\/media?parent=230961"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}