{"id":230903,"date":"2024-04-17T18:47:21","date_gmt":"2024-04-17T16:47:21","guid":{"rendered":"https:\/\/najnaj.eu\/complaint-report-form\/"},"modified":"2026-09-15T15:30:44","modified_gmt":"2026-09-15T13:30:44","slug":"complaint-report-form","status":"publish","type":"page","link":"https:\/\/najnaj.eu\/en\/complaint-report-form\/","title":{"rendered":"Returns, exchanges and complaints"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u017dao nam je \u0161to imate pote\u0161ko\u0107a s kupljenim proizvodom.<br>Proizvod mo\u017eete vratiti i dobiti povrat novca, zamijeniti za drugi proizvod ili reklamirati u slu\u010daju da je o\u0161te\u0107en ili neispravan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you wish to return or exchange a product, please contact us by email at <a href=\"mailto:info@najnaj.eu\">info@najnaj.eu<\/a>, after which we will guide you through the further procedure.<\/strong> For a quick unilateral contract cancellation, please visit this <a href=\"https:\/\/najnaj.eu\/raskid-ugovora\/\">page<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you wish to file a complaint regarding a damaged or defective product, please fill out the form below.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We kindly ask you to fill in the requested information as accurately as possible and to ensure that the photographs taken are clear, so that we can process your request as quickly as possible. Filling out this form takes 2\u20133 minutes and allows us to significantly speed up the entire procedure.<\/p>\n\n\n<p class=\"wpcf7-contact-form-not-found\"><strong>Error:<\/strong> Contact form not found.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Our team will review the complaint and get back to you as soon as possible with a proposed solution. <\/strong> We understand that you need the products and we treat submitted complaints as a priority.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you for your understanding and patience!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any additional questions, help and support, you can contact us at <a href=\"mailto:info@najnaj.eu\">info@najnaj.eu<\/a> or at the contact number <a href=\"tel:+38514822132\">+385 1 48 22 132<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>VA\u017dNO<\/strong>: Kako biste bili sigurni da \u0107e Va\u0161 mail sti\u0107i do nas, molimo Vas da putem direktne e-mail po\u0161te ne \u0161aljete datoteke ve\u0107e od 20 MB. <br>Ukoliko imate reklamaciju, sve fotografije ili videozapise problema s proizvodom bez ograni\u010denja mo\u017eete prilo\u017eiti kroz obrazac gore.<br>Ako ipak nemate reklamaciju, a imate potrebu poslati ve\u0107e datoteke, preporu\u010dujemo kori\u0161tenje servisa poput WeTransfera, Jumbo maila, Google Drivea ili slanje poveznice za preuzimanje.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u017dao nam je \u0161to imate pote\u0161ko\u0107a s kupljenim proizvodom.Proizvod mo\u017eete vratiti i dobiti povrat novca, zamijeniti za drugi proizvod ili reklamirati u slu\u010daju da je o\u0161te\u0107en ili neispravan. If you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-landing.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-230903","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Returns, exchanges and complaints - NajNaj.eu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/najnaj.eu\/en\/complaint-report-form\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns, exchanges and complaints\" \/>\n<meta property=\"og:description\" content=\"\u017dao nam je \u0161to imate pote\u0161ko\u0107a s kupljenim proizvodom.Proizvod mo\u017eete vratiti i dobiti povrat novca, zamijeniti za drugi proizvod ili reklamirati u slu\u010daju da je o\u0161te\u0107en ili neispravan. 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